Talkdesk Cost Comparison Calculator

How many agents do you have?

agents

Estimated annual savings $24,000+ That's a full-time employee. Every year. Based on Voice Essentials plan comparison*

Takes 30 seconds. No email required.

*Assumes Voice Essentials ($105) vs P28 Professional ($65). ^†Telecom savings vary based on your rates.

Let's get you an accurate number

Enter your actual usage for a precise comparison.

Your Current Talkdesk Setup

Number of Agents

Talkdesk Plan

$105/agent/mo (Named seats)

Platform28 Comparison

Equivalent P28 Plan

Billing Model

$65/agent/mo Only pay for agents who log in

Estimated unused seats

%

Gartner: 25% of SaaS seats sit idle. With Platform28, no login = no charge.

Matches your Genesys features

Monthly Telecom Usage

Not sure?

Toll-Free Minutes 800 numbers — callers dial free

DID Minutes Local numbers — lower cost

Outbound Minutes Calls your agents make

Your Current Telecom Rates (per minute)

Talkdesk doesn't publish telecom rates. Enter your contract rates for an accurate comparison.

Toll-Free Rate

$

DID Rate

$

Outbound Rate

$

Your estimated annual savings $34,284 by switching to Platform28 That's a full-time employee.

Talkdesk

Voice Essentials

Platform (50 × $115) $5,750

Telecom $4,357

Monthly Total $10,107

Toll-Free @ $0.0150/min $3,750

DID @ $0.0090/min $270

Outbound @ $0.0119/min $357

Recommended

Platform28

Professional

Platform (50 × $65) $3,250

Telecom $4,000

Monthly Total $7,250

Toll-Free @ $0.0150/min $3,750

DID @ $0.0100/min $300

Outbound @ $0.0050/min $150

Platform savings $2,500/mo

Telecom savings $357/mo

Did you know?

Stop paying for shelfware: Gartner: 25% of SaaS seats sit idle. With Platform28, no login = no charge.
Platform savings: Talkdesk Elite is $165/seat. Platform28 Enterprise is $90. That's 45% less for comparable features.
Quality Management: Platform28 includes QM in Professional and Enterprise plans. Many competitors charge extra.
Implementation: Platform28 includes implementation and training. No surprise fees.

Pricing based on Talkdesk public pricing page, 2026. Shelfware stat: Gartner, 2024. Talkdesk® is a trademark of Talkdesk, Inc.

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Disclaimer: This calculator provides estimates based on publicly available pricing information. Actual costs may vary based on your specific contract terms, volume discounts, add-ons, and promotional offers. Pricing is subject to change without notice. We recommend verifying current rates directly with each provider before making purchasing decisions. Platform28 is not affiliated with Talkdesk, Inc. Talkdesk® is a registered trademark of Talkdesk, Inc.

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