Privacy Policy

Platform28, LLC ("Platform28," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

Information We Collect

Information You Provide

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, and job title when you fill out forms, request a demo, or contact us.
• Account Information: Login credentials and account preferences when you use our platform.
• Communications: Information contained in your communications with us, including support requests and feedback.

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device Information: Browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, and navigation paths.
• IP Address: Your internet protocol address and approximate geographic location.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to your inquiries and requests
• Send you marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Protect against fraud and unauthorized access
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as hosting, analytics, and customer relationship management.
• Business Partners: With your consent, we may share information with partners who offer complementary services.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Deliver relevant marketing content

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• SOC 2 Type II certified infrastructure

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: