Connect Your Contact Center to Everything
Open APIs and pre-built connectors let you integrate Platform28 with your CRM, helpdesk, and business systems for a unified customer view.
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Integration Capabilities
Everything you need to connect Platform28 to your tech stack.
REST APIs
Comprehensive REST APIs for every platform function with detailed documentation.
Webhooks
Real-time event notifications to trigger workflows in your systems.
Pre-Built Connectors
Ready-to-use integrations with Salesforce, ServiceNow, Zendesk, and more.
Screen Pop
Automatically display customer information when calls arrive.
Custom Workflows
Build automated workflows that span your contact center and business systems.
Secure Data Exchange
Enterprise-grade security for all API communications with OAuth 2.0 support.
Pre-Built Integrations
Connect with your favorite tools in minutes, not months.
See our integrations in action
Get a demo showing how Platform28 connects with your existing tools.