API & Integrations

Connect Your Contact Center to Everything

Open APIs and pre-built connectors let you integrate Platform28 with your CRM, helpdesk, and business systems for a unified customer view.

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Integration Capabilities

Everything you need to connect Platform28 to your tech stack.

REST APIs

Comprehensive REST APIs for every platform function with detailed documentation.

Webhooks

Real-time event notifications to trigger workflows in your systems.

Pre-Built Connectors

Ready-to-use integrations with Salesforce, ServiceNow, Zendesk, and more.

Screen Pop

Automatically display customer information when calls arrive.

Custom Workflows

Build automated workflows that span your contact center and business systems.

Secure Data Exchange

Enterprise-grade security for all API communications with OAuth 2.0 support.

Pre-Built Integrations

Connect with your favorite tools in minutes, not months.

Salesforce
ServiceNow
Zendesk
Microsoft Dynamics
HubSpot
Freshdesk
Jira
Slack
Microsoft Teams
Google Workspace
SAP
Oracle

See our integrations in action

Get a demo showing how Platform28 connects with your existing tools.