Choose Your Plan
- Named
- Concurrent
Per Month
Per Named User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Named User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Named User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Per Month
Per Concurrent User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Concurrent User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Concurrent User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Per Month
Per Named User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Named User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Named User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Per Month
Per Concurrent User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Concurrent User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Concurrent User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Per Month
Per Named User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Named User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Named User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Per Month
Per Concurrent User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Concurrent User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Concurrent User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Per Month
Per Named User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Named User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Named User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Per Month
Per Concurrent User
Includes:
- Voice and Email
- IVR
- Omnichannel Routing (ACD)
- Omnichannel Workspace
- Interaction Recordings
- Realtime Dashboards
- Historical Reports
Per Month
Per Concurrent User
Everything in Essential Plus
- Web Chat
- Callback
- AI Bot Connector
- QA Management
- All APIs
- Surveys
Per Month
Per Concurrent User
Everything in Professional Plus
- SMS and Social
- Shopping Cart
- PCI Payments
- Google Data Studio Reporting
If you need a more complex integration, we can help.
Talk to our experts about a comprehensive solution that integrates Platform28 with your on-premises or cloud software products.
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
Add Ons
- Auto Attendants
- Voice Mail
- Scalable
- Call Recording
- Follow Me
- Easy to Manage
- Create interactive decision trees
- Resolve complex customer issues.
- Train agents faster
- Integrate with CRMs
- Increase customer satisfaction
3 Reasons to Choose
Platform28
Flexibility & Transparency
You can quickly and easily upgrade to a higher tier or purchase add-ons as your business grows. Alternatively, we can create your very own custom plan to meet your unique needs.
Sensible Pricing
At Platform28, we believe that great solutions shouldn’t cost a fortune. Our plans start at as little as $50 a month, allowing you to maximize your ROI without stretching your budget.
Ease of Use
Rival solutions require you to hire costly developers to maintain your contact center platform. With Platform28, we take care of it all, from integrating our CX technology to creating new reports and adding users — all for a fraction of the price.
More Questions?
You can reach out to our global support team. We're here to help.
