Vonage Cost Comparison Calculator

How many agents do you have?

agents

Your billing frequency

Billed annually (save ~30%)

Estimated annual savings $30,000+ That's a full-time employee. Every year. Based on AI Contact Center Basic plan + industry-average call volume*

Takes 30 seconds. No email required.

*Assumes 5,000 toll-free + 600 DID + 600 outbound min/agent/mo. ^†Based on customer data comparing similar AI Contact Center deployments.

Let's get you an accurate number

Enter your actual usage for a precise comparison.

Your Current Vonage Setup

Number of Agents

Vonage Plan

Billing Frequency

$85/agent/mo

Platform28 Comparison

Equivalent P28 Plan

Billing Model

$65/agent/mo Only pay for agents who log in

Estimated unused seats

%

Gartner: 25% of SaaS seats sit idle. With Platform28, no login = no charge.

Matches your Vonage features

Monthly Telecom Usage

Not sure?

Toll-Free Minutes 800 numbers — callers dial free

DID Minutes Local numbers — lower cost

Outbound Minutes Calls your agents make

Your Current Telecom Rates (per minute)

Pre-filled with Vonage estimated rates. Adjust if your contract differs.

Toll-Free Rate

$

DID Rate

$

Outbound Rate

$

Your estimated annual savings $34,284 by switching to Platform28 That's a full-time employee.

Vonage Contact Center

Essential ($85/user)

Platform (50 × $115) $5,750

Telecom $4,357

Monthly Total $10,107

Toll-Free @ $0.0150/min $3,750

DID @ $0.0090/min $270

Outbound @ $0.0119/min $357

Recommended

Platform28

Professional

Platform (50 × $65) $3,250

Telecom $4,000

Monthly Total $7,250

Toll-Free @ $0.0150/min $3,750

DID @ $0.0100/min $300

Outbound @ $0.0050/min $150

Platform savings $2,500/mo

Telecom savings $357/mo

Hidden costs with Vonage Contact Center

WFM is an add-on: Vonage charges extra for workforce management capabilities. Platform28 Enterprise includes full WFM at no extra cost.
Advanced analytics extra: Deep reporting and analytics require add-on purchase. Platform28 includes comprehensive analytics at all tiers.
Virtual Agent costs: AI-powered virtual agents require additional licensing. Platform28 includes AI chatbots with Professional tier.
API usage can add up: Vonage's API-centric approach may incur variable costs. Platform28 offers flat, predictable pricing.
Best value with Salesforce: Vonage Contact Center shines with Salesforce—less compelling without it. Platform28 offers full value regardless of your CRM.

Pricing based on Vonage estimated pricing, February 2026. Vonage® is a trademark of Vonage Holdings Corp.

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Disclaimer: This calculator provides estimates based on publicly available pricing information. Actual costs may vary based on your specific contract terms, volume discounts, add-ons, and promotional offers. Pricing is subject to change without notice. We recommend verifying current rates directly with each provider before making purchasing decisions. Platform28 is not affiliated with Vonage Holdings Corp. Vonage® and Vonage Contact Center™ are registered trademarks of Vonage Holdings Corp.

The True Cost of Vonage Contact Center