RingCentral Cost Comparison Calculator

How many agents do you have?

agents

Your billing frequency

Billed annually (save ~30%)

Estimated annual savings $30,000+ That's a full-time employee. Every year. Based on RingCX Basic plan + industry-average call volume*

Takes 30 seconds. No email required.

*Assumes 5,000 toll-free + 600 DID + 600 outbound min/agent/mo. ^†Based on customer data comparing similar RingCX deployments.

Let's get you an accurate number

Enter your actual usage for a precise comparison.

Your Current RingCentral Setup

Number of Agents

RingCentral Plan

Billing Frequency

$65/agent/mo

Platform28 Comparison

Equivalent P28 Plan

Billing Model

$65/agent/mo Only pay for agents who log in

Estimated unused seats

%

Gartner: 25% of SaaS seats sit idle. With Platform28, no login = no charge.

Matches your RingCentral features

Monthly Telecom Usage

Not sure?

Toll-Free Minutes 800 numbers — callers dial free

DID Minutes Local numbers — lower cost

Outbound Minutes Calls your agents make

Your Current Telecom Rates (per minute)

Pre-filled with RingCentral published rates. Adjust if your contract differs.

Toll-Free Rate

$

DID Rate

$

Outbound Rate

$

Your estimated annual savings $34,284 by switching to Platform28 That's a full-time employee.

RingCentral RingCX

RingCX Basic ($65/user)

Platform (50 × $115) $5,750

Telecom $4,357

Monthly Total $10,107

Toll-Free @ $0.0150/min $3,750

DID @ $0.0090/min $270

Outbound @ $0.0119/min $357

Recommended

Platform28

Professional

Platform (50 × $65) $3,250

Telecom $4,000

Monthly Total $7,250

Toll-Free @ $0.0150/min $3,750

DID @ $0.0100/min $300

Outbound @ $0.0050/min $150

Platform savings $2,500/mo

Telecom savings $357/mo

Hidden costs with RingCentral

RingSense AI is extra: RingCentral's AI features are a separate purchase. Platform28 includes AI quality scoring at Professional tier.
WFM is a separate module: Workforce management costs extra. Platform28 Enterprise includes scheduling and forecasting.
UCaaS + CCaaS complexity: Many deployments require RingEX base + RingCX. Platform28 is all-in-one contact center pricing.
Longer implementation: Full RingCentral CCaaS can take months to deploy. Platform28 deploys in weeks with guided onboarding.
Premium support costs more: Higher support tiers require higher plans. Platform28 includes dedicated CSM for all customers.

Pricing based on RingCentral public pricing, February 2026. RingCentral® is a trademark of RingCentral, Inc.

Schedule a Demo Get a Custom Quote

Get your comparison + a renewal reminder

We'll send you an updated comparison 90 days before your contract ends — when you have the leverage to negotiate or switch.

No spam. Just your PDF now, and a reminder before renewal.

Disclaimer: This calculator provides estimates based on publicly available pricing information. Actual costs may vary based on your specific contract terms, volume discounts, add-ons, and promotional offers. Pricing is subject to change without notice. We recommend verifying current rates directly with each provider before making purchasing decisions. Platform28 is not affiliated with RingCentral Telecommunications Laboratories, Inc. RingCentral® and RingCentral RingCX™ are registered trademarks of RingCentral Telecommunications Laboratories, Inc.

The True Cost of RingCentral Contact Center