Reviewed by Mark Ruggles, CEO
Last updated: February 2026
FedRAMP vs StateRAMP
What Government Agencies Should Know
Government agencies often ask whether they need FedRAMP or StateRAMP. Both programs verify cloud security using NIST 800-53 controls, but they serve different levels of government.
Understanding the difference helps agencies choose the right vendor and plan for future compliance needs.
Quick Comparison
| Topic | FedRAMP | StateRAMP |
|---|---|---|
| Applies To | Federal agencies | State & local agencies |
| Why it matters | Different government levels | |
| Sponsorship | Required | Not required |
| Why it matters | Key difference | |
| Difficulty | Very high | High |
| Why it matters | FedRAMP is more rigorous | |
| Controls | NIST 800-53 | NIST 800-53 |
| Why it matters | Same foundation | |
| Typical Timeline | 9-18 months | 6-12 months |
| Why it matters | Time to authorization | |
| Use Case | Federal programs | State human services, DMV, healthcare contact centers |
| Why it matters | Target audience | |
Platform28
When You Need FedRAMP
FedRAMP is required when:
- A federal agency uses the software
- Federal funding requires it
- The system handles federal data
Most federal contact centers require FedRAMP Moderate or High.
When You Need StateRAMP
StateRAMP is used when:
- A state agency requires verified security controls
- Procurement policy references StateRAMP
- Agencies want FedRAMP-level assurance without federal sponsorship
Many states accept FedRAMP-aligned vendors.
Platform28 Roadmap
Platform28 is preparing for FedRAMP Moderate authorization as soon as federal sponsorship becomes available.
Platform28 currently aligns with FedRAMP-level controls through:
- FedRAMP-authorized AWS and Google Cloud infrastructure
- Secure multi-tenant architecture
- Audit logging and RBAC
- Encryption and monitoring
This supports agencies today while planning for future FedRAMP requirements.
Why This Matters for Contact Centers
Contact centers often handle sensitive citizen data.
Agencies must ensure vendors can protect:
- Benefits and eligibility data
- Healthcare information
- DMV records
- Case management notes
Choosing a vendor aligned with FedRAMP standards protects agencies long-term.
Frequently Asked Questions
Can a vendor have StateRAMP but not FedRAMP?
Yes.
Can a FedRAMP vendor work with states?
Yes. Many states prefer FedRAMP-aligned vendors.
Is Platform28 FedRAMP authorized today?
No. Platform28 is preparing for FedRAMP Moderate authorization once sponsorship is available.
Planning a secure government contact center?
Talk with Platform28 about architecture, compliance planning, and FedRAMP readiness.