Since 2001, our private company has delivered cutting-edge cloud contact center (CCaaS) technology, supported by our outstanding Customer Success, Professional Services, and Development teams. We started with the goal of creating a company our customers would love. Now, we help other companies earn their customers' love through exceptional experiences. We act as contact center strategy consultants, finding the right mix of voice, digital, and automated interactions.

Our consultative approach is embedded at every level of our organization. We know that great customer service is vital for your team. We believe technology should connect, not divide. That's why we design our solutions to bring people and brands closer.

Our technology enables our customers to deliver outstanding experiences efficiently, with a passionate and collaborative approach, ensuring clients feel heard and respected. Our CCaaS provides the technology, and our team offers the expertise. Platform28’s Omnichannel Workspace and our open API framework ensure seamless integration with your systems, guaranteeing excellent interactions every time.

Contact us to learn how we can enhance your customer experiences.