Moving to the cloud means never worrying about capacity again.
Our architecture gives you access to unlimited capacity. Pay only for what you need, when you need it.
Scale up, Scale Down. Always be ready to serve your customers — at the right-sized capacity
With our platform your telephony technology is truly agile, ready meet any challenge you throw at us. So go ahead and “build the church for Easter Sunday” when necessary. We’ll happily downsize for you after the crowds leave.
This is the promise of cloud computing realized. Exactly what you need, when you need it, and nothing more. By moving to Platform28, you will free yourself up to focus on what really matters, the needs of your customers.
Spend less. Scale up. In the cloud, more agile access to capacity is available as you need it.
The old premise-based model means bringing in lots of new hardware into your (or some remote) server room. Physical hardware costs a lot more than simply firing up new Platform28 capacity as needed; and shutting it down when not needed is easy as well. Cloud efficiency is also operationally easy — you can do in an instant.
Cloud-designed Technology = happy customers + lower expenses
By spending less money you will make your customers happier.
By moving to the cloud you will be able to scale to meet the needs of your business, both up and down. You’ll never lose a call because you are always available. And you won’t be sitting there on slower days watching your massive technology capital investments depreciate.
Rethinking Your Approach to the Cloud: Reaching a New Level of Efficiency Through Advanced Cloud Offerings
Today’s contact centers are certainly a dramatic departure from what we’ve seen in the past. The need to better facilitate the customer interaction, an increase in multimedia outlets, and customer and employee mobility have led to these changes. Modifications to technology and the way we communicate have forced us all to transform, adapt, and re-evaluate … Continue reading Rethinking Your Approach to the Cloud: Reaching a New Level of Efficiency Through Advanced Cloud Offerings