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    Platform28 first explored the role of the contact center in generating revenue in its ...

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  • Rethinking Your Approach to the Cloud: Reaching a New Level of Efficiency Through Advanced Cloud Offerings

    Today’s contact centers are certainly a dramatic departure from what we’ve seen in ...

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  • Questions You Need Answered Before Purchasing Call Center Management Software for the Enterprise

    If you already have a premise-based Contact Center solution, and are considering ...

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